Unplugged Game – Privacy Policy, Cookie Policy & Terms and Conditions

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Last updated: 2nd May 2025

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Privacy Policy

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1. Who We Are

Unplugged Game is a UK-based company offering access to a curated mobile games library and selling games physically.

Contact Information:
Email: hello@unplugged-games.co.uk
Phone: 07407 483446
Website: www.unplugged-games.co.uk
 

2. What Information We Collect

- Identity Data
- Contact Data
- Account Data
- Transaction Data (processed by secure third parties).
- Technical Data
- Marketing Preferences: Your opt-in status for communications.

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3. How We Use Your Information

We use your personal data to:
- Provide access to the mobile games library.
- Fulfil purchases.
- Maintain and manage your account.
- Improve our app, website, and services.
- Send relevant marketing (if opted in).

We rely on these legal bases: consent, contract, legal obligations, and legitimate interest.

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4. Sharing Your Data

We may share your data with:
- Payment processors (e.g. PayPal, Stripe)
- Cloud/hosting providers
- Analytics and crash-reporting tools
- Regulatory or legal bodies if required

We do not sell your personal data.

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5. Retention and Security

We keep your data only as long as necessary. We use secure systems to protect your data, including encryption and access controls.

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6. Your Rights

You have the right to:
- Access or correct your data
- Request deletion
- Withdraw consent
- Object to processing
- File a complaint with the ICO (www.ico.org.uk)

To exercise your rights, contact us at hello@unplugged-games.co.uk.

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Cookie Policy

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1. What Are Cookies?

Cookies are small text files stored on your device to enhance your browsing and app experience.

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2. Types of Cookies We Use

- Essential: Needed for core features (e.g., logging in).
- Performance: Help us understand how users interact (e.g., analytics).
- Functional: Store preferences like language.
- Advertising: Show you relevant content if applicable.

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3. Managing Cookies

You can block or delete cookies through your browser or device settings.

Note: blocking cookies may limit some features.

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4. Third-Party Cookies

We use third-party services like Google Analytics and Firebase, which may set their own cookies governed by their policies.

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5. Updates

We may update this Cookie Policy. Revisions will be posted here.

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Contact

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Contact Information

If you have any questions about this document or your data, contact us:

Unplugged Game
Email: hello@unplugged-games.co.uk
Phone: 07407 483446
Website: www.unplugged-games.co.uk